Returns & Refunds policy

You are entitled to cancel your donation within 30 days without giving any reason for doing so.

The deadline for canceling an donation is 30 days from the date you received the donation receipt.

In donation to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail

We will reimburse you no later than 30 days from the day on which we receive the cancellation request. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the reason to be eligible for a cancel, please make sure that:

  • The donation were make in the last 30 days

  • The donation are in the form money.

The following donation cannot be cancel:

  • The donation made to your specifications or clearly personalized.

  • The donation which according to their nature are not suitable to be rcancel, for example donation which deteriorate rapidly or where the date of expiry is over.

We reserve the right to refuse cancel of any donation that does not meet the above cancel conditions at our sole discretion.

Returning AMOUNT

You are responsible for the cost and risk of returning the amount to us. You should send the cancellation request to the following email address:


If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail